Preferred Experience Partners™ (PEP™) is Let’s Car’raoke’s hospitality partnership program designed for hotels, convention centers, event venues, tourism organizations, and destination leaders who want to turn transportation into an experience guests remember — and talk about.
Today’s travelers expect more than seamless logistics — they want moments that feel personal, memorable, and shareable. Preferred Experience Partners™ (PEP™) was created to help hospitality organizations deliver experiences that begin the moment guests arrive.
We work alongside partners to transform routine rides into curated experiences that reinforce your brand, enhance guest satisfaction, and create emotional connection from the very first mile.
A distinctive guest experience that sets your property apart
Elevated arrivals that create immediate emotional connection
Flexible activations for groups, VIPs, and special events
Co-branded opportunities that reinforce your identity
A memorable offering guests share socially and talk about
Seamless coordination that integrates with your operations

Hospitality and event environments are full of moments that don’t always have a clear purpose — early arrivals before rooms are ready, gaps between conference sessions, time between meetings, transportation windows, or transitions between activities.
Preferred Experience Partners™ (PEP™) helps transform these “in-between” moments into experiences that feel intentional, engaging, and memorable.
Whether it’s providing a joyful arrival experience, creating a lighthearted break between events, or offering guests a meaningful way to spend unexpected downtime, we help partners turn gaps in the schedule into opportunities to delight.
Our experiences can be thoughtfully integrated into guest itineraries, group programs, or transportation planning — ensuring that time is never simply filled, but elevated.
Hotels and resorts seeking premium guest experiences
Convention centers and conference organizers
Event planners and venues
Tourism boards and destination marketing organizations
Airports and VIP services
Corporate hospitality teams
Attractions and entertainment districts
If you host guests — PEP™ was built for you.
Every organization is different. PEP™ partnerships are structured to align with your goals, scale, and guest profile.
Referral partnerships
Preferred vendor relationships
Event activations
Corporate group programs
Seasonal or campaign collaborations
Custom experiences
Conversation — We learn about your guests and goals
Alignment — We design a partnership approach together
Activation — Experiences launch seamlessly
Growth — We refine and expand over time

Preferred Experience Partners™ (PEP™) is supported by a thoughtful technology layer that makes coordinating experiences simple, flexible, and seamless for partners, concierge teams, and guests.
Through our approach to Technology-Enabled Experience Delivery, experiences can be arranged in advance, coordinated directly with partner teams, or accessed through our booking tools — allowing organizations to offer memorable moments without adding operational complexity.
Whether a guest plans ahead, is part of a group program, or discovers the experience during their stay, there is a clear and reliable pathway to participation that maintains the high-touch service expected in hospitality environments.
Our technology exists to support — not replace — the human elements of hospitality. We combine modern booking capabilities with attentive coordination so partners can confidently extend experiences that feel intentional, smooth, and aligned with their brand standards.
We combine hospitality thinking with entertainment expertise. Our experiences are designed to feel intentional, joyful, and professionally executed — ensuring your guests feel cared for while your team gains a reliable, differentiated offering.
We are not simply providing rides — we are helping create moments that reflect your brand’s commitment to experience
If you’re exploring ways to elevate guest experiences or create meaningful arrival moments, we’d love to connect.